Target Industry Marina operators & yacht clubs Platform Cloud app on Microsoft stack
Core Functionalities
Berth reservation & availability management – Visual marina map for instant berth search, drag-and-drop allocation, and seasonal pricing rules. Example: Dock-master drags a 40-ft yacht icon onto Berth A-17; an automated email with QR gate access is sent to the owner.
Customer & boat database – Maintain owner profiles, vessel specs, documents, insurance, and custom flags. Example: System warns staf that “Sea Breeze” requires 32-amp shore power and must avoid shallow berths (< 3 m).
Billing & payment automation – Auto-post mooring, utilities, haul-out, and service fees to finance; send e-invoices with click-to-pay links. Example: Monthly electricity consumption of 250 kWh auto-adds to the owner’s invoice with tarif B.
Asset management & service request tracking – Register pier assets and schedule maintenance; log service tickets from boat owners via mobile. Example: Broken dock light reported from the app creates a work order for the maintenance crew with location GPS.
Real-time notifications & mobile access – Push notifications for arrivals, weather alerts, and overdue payments; responsive PWA for dock staff. Example: Owners receive a “Storm warning—secure lines” alert 24 h before forecasted gale winds.
Reporting & analytics dashboards – Occupancy heat-maps, revenue by dock/size, and utilisation forecasts. Example: Manager spots that 25-30 ft berths run at 95% occupancy; proposes rate increase next season.
Events & community engagement tools – Manage regattas, boat shows, and social events with online registration. Example: Yacht club signs up 80 vessels for a charity race through the portal, auto-assigning start times.
Key Benefits
30% faster berth assignments; 18% revenue uplift
360° operational visibility
Highly configurable UI that grows with each marina
Implementation Snapshot
12-week rollout with dedicated account team & 24×7 SLA support