Target Industry Facility & district cooling / utility providers Platform Dynamics 365-based solution
Core Functionalities
Customer & tenant onboarding – Digitised signup, KYC, meter association; bulk import handovers. Example: A district-cooling operator imports 1,000 new tenants from developer handover spreadsheet and auto-emails welcome packs.
Contract & tariff management – Build complex tariff matrices (tiered, TOU) and attach to contracts. Example: Peak-hour cooling tarif applies from 2–6 pm at 1.5× base rate.
IoT meter reading automation – Pull reads via AMR/AMI or mobile scanning. Example: Bluetooth probe reads chilled-water meter and pushes consumption to the cloud every midnight.
Billing, invoicing & collections workflow – Auto-generate bills, apply penalties, escalate overdues. Example: Tenant 60 days overdue triggers auto-SMS, then external collections assignment at 90 days.
Asset & meter management with mobile app – Field techs receive work orders, capture photos, sync offline. Example: Technician scans QR on valve, logs pressure reading of line, syncs once back in coverage.
Self-service portal & real-time alerts – End-users monitor usage, pay bills, receive leak alerts. Example: Tenant sees a 30% consumption spike and schedules inspection via portal.
Regulatory compliance & VAT reporting – UAE & GCC VAT support, audit trail for tariff approvals. Example: FTA audit extracts all invoices with VAT line items and supporting meter readings in one report.
Integration & full auditing – REST APIs for GIS, SCADA, finance; immutable ledger. Example: GIS updates a new chilled-water pipe route; asset automatically appears in DynaUtility’s map.
Key Benefits
Cuts manual meter effort; plugs revenue leakage
360° visibility of assets, meters & finance
Smooth 12-week go-live with dedicated account team
Implementation Snapshot
Enterprise-grade Azure infrastructure with geo-replication